by Lavi Singh | Mar 16, 2017 | Customer Service, eCommerce News, eCommerce Tips, eCommerce Tools, Order Fulfillment
3 Investments eCommerce Businesses Must Make to Provide 5 Star Customer Service. Customer service continues to drive businesses. Happy customers translate into higher sales and greater profit margins. Consumers expect no less than a 5 star...
by Lavi Singh | Jan 13, 2017 | B2B, B2C, eCommerce Tips, Fulfillment Tips, International Order Fulfillment, Order Fulfillment, Shipping
Update on FedEx and UPS Dimensional Weight Changes. With carriers looking to recover higher cost by moving a greater number of online orders, the announcement on rate changes from FedEx comes as a surprise for eCommerce shippers and carriers....
by Lavi Singh | Oct 3, 2016 | B2C, Business Tips, eCommerce Tips, eCommerce Tools, Online Marketing, Order Fulfillment
Basic Opt-in Forms For Your eCommerce Store. Running an eCommerce store isn’t easy, especially when just starting out. It’s a struggle to draw your first customer in and keep them hooked onto your products or services. Statistics aren’t too encouraging...
by Lavi Singh | Sep 8, 2016 | eCommerce Tips, Fulfillment Tips, Order Fulfillment
Don’t Run Out of Stock This Holiday Season. Retailers eye the holiday season to attract more customers and boost sales. This is the best time to harness the power of technology to win over more customers. The holiday season is when consumers are in a...
by Lavi Singh | Aug 25, 2016 | B2C, Business Tips, Customer Service, eCommerce Tips, Order Fulfillment
Sales Tax is Not a Deal Breaker for Online Shoppers. Gone are the days when sales tax was a deal breaker for online shoppers, though it does weigh on purchase decisions with a higher order value. Almost 24% of consumers consider any increase in the cost of an...
by Lavi Singh | May 5, 2016 | eCommerce News, Order Fulfillment, Shipping, Supply Chain
Uber or Lyft for Last Mile Freight Delivery? Long distance transportation of goods is a lot more cost efficient compared to the delivery of the last few miles when shipments arrive in cities, which are mostly congested areas. With the adoption of...
