by Lavi Singh | Mar 16, 2017 | Customer Service, eCommerce News, eCommerce Tips, eCommerce Tools, Order Fulfillment
3 Investments eCommerce Businesses Must Make to Provide 5 Star Customer Service. Customer service continues to drive businesses. Happy customers translate into higher sales and greater profit margins. Consumers expect no less than a 5 star...
by Lavi Singh | Feb 9, 2017 | B2B, B2C, eCommerce News, eCommerce Tips
Holidays 2016 Shopping Experience Recap. The 2016 holiday shopping chapter should be officially over. Every retailer tried to offer a better customer experience before the year end and minimize returns and exchanges. Let’s do a recap of the holiday 2016...
by Lavi Singh | Oct 13, 2016 | B2C, eCommerce News, eCommerce Tips
Online Holiday Sales Will Grow This Year Too. eCommerce holiday sales are expected to double or quadruple for Holidays 2016. The National Retail Federation (NRF) forecast projects a rosy picture for eCommerce businesses, projecting a jump by 10% in...
by Lavi Singh | May 12, 2016 | B2C, eCommerce News, eCommerce Tips
Buyer Personas Help Increase eCommerce Conversions. There is a lot of buzz about persuasive buyer personas in the eCommerce industry. In simple words, a buyer persona is a fictional representation of your ideal customer based on market research and...
by Lavi Singh | May 5, 2016 | eCommerce News, Order Fulfillment, Shipping, Supply Chain
Uber or Lyft for Last Mile Freight Delivery? Long distance transportation of goods is a lot more cost efficient compared to the delivery of the last few miles when shipments arrive in cities, which are mostly congested areas. With the adoption of...
by Lavi Singh | Mar 24, 2016 | eCommerce News, Online Marketing, PPC AdWords
Google Removes Sidebar Ads: eCommerce Products Show Up in Sidebar Instead. If you are familiar with Google search result display, then you also remember the “sidebar ads” that would appear every time you searched for something in Google. Google has...
