by Lavi Singh | Mar 16, 2017 | Customer Service, eCommerce News, eCommerce Tips, eCommerce Tools, Order Fulfillment
3 Investments eCommerce Businesses Must Make to Provide 5 Star Customer Service. Customer service continues to drive businesses. Happy customers translate into higher sales and greater profit margins. Consumers expect no less than a 5 star...
by Lavi Singh | Mar 2, 2017 | B2C, Business Tips, eCommerce Tips, Online Marketing
Is Your Social Media Plan Ready for 2017? When it comes to marketing, social media continues to be the undisputed king. For most marketers, social media is more than just entertainment. Rather, social networks have become the best platform to...
by Lavi Singh | Feb 9, 2017 | B2B, B2C, eCommerce News, eCommerce Tips
Holidays 2016 Shopping Experience Recap. The 2016 holiday shopping chapter should be officially over. Every retailer tried to offer a better customer experience before the year end and minimize returns and exchanges. Let’s do a recap of the holiday 2016...
by Lavi Singh | Jan 13, 2017 | B2B, B2C, eCommerce Tips, Fulfillment Tips, International Order Fulfillment, Order Fulfillment, Shipping
Update on FedEx and UPS Dimensional Weight Changes. With carriers looking to recover higher cost by moving a greater number of online orders, the announcement on rate changes from FedEx comes as a surprise for eCommerce shippers and carriers....
by Lavi Singh | Dec 29, 2016 | B2B, B2C, eCommerce Tips, Online Marketing, PPC AdWords
Here’s What You Need to Know about Google Shifting to a Mobile First Index. This is a mobile first world. Mobile has become an integral part of our lives, right from early morning alarm to checking email at bedtime, so much so that search queries on...
