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Communication

Call Center GuyChose a fulfillment company that you will enjoy doing business with.   Are they friendly?   Do they respond to your needs quickly?   There will be times when you need to contact them to modify a customer’s address or cancel an order.   Select a company that is readily available via phone and email.  You should not have to wait more than a few hours for a return email or call from the fulfillment company.

At Xipix we are guided by 10 simple principles:

  1. We empower entrepreneurs
  2. We listen, we care, we serve
  3. We do what we say we’ll do
  4. We practice open, real communication
  5. We face challenges with optimism
  6. We check our egos at the door
  7. We innovate and constantly improve
  8. We do the right thing
  9. We believe in people and their dreams
  10. We want every interaction with us to leave you smiling